Privacy Policy
Last updated: November 2025
1. Introduction
At Revomira, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. It also details how we work with third-party services to provide our platform functionality.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, organization details, phone number, and any other information you choose to provide during registration.
Review Data
When you connect your business accounts to review platforms, we collect and store review data including review text, ratings, reviewer information (as provided by the platform), dates, and platform-specific metadata. This data is necessary to provide our review management and analysis services.
Usage Data
We collect information about how you interact with our service, including pages visited, features used, and actions taken. This helps us improve our platform and user experience.
Technical Data
We automatically collect certain technical information such as IP address, browser type, device information, and operating system. This information is used for security, analytics, and service optimization.
3. How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our review management services, including aggregating reviews from multiple platforms, performing AI-powered analysis, and generating insights.
Communication
We use your contact information to send you technical notices, support messages, service updates, and respond to your inquiries.
Security and Fraud Prevention
We use your information to detect, prevent, and address technical issues, security threats, and fraudulent activity.
Service Improvement
We analyze usage patterns and feedback to improve our services, develop new features, and enhance user experience.
4. Third-Party Services and Data Sharing
Platform Integrations (OAuth Services)
We integrate with third-party review platforms. When you connect platforms to your account:
- We use OAuth 2.0 authentication and never store your credentials.
- We only store encrypted access tokens that allow us to pull review data.
- You can disconnect any integration at any time, revoking our access.
AI Analysis Services
We use third-party AI services for analysis. Review text is sent securely, processed only for requested analysis, and not retained for training.
Analytics Services
We use analytics to understand usage and improve our platform. Data is anonymized and subject to your consent via cookie preferences.
Data Processing Agreements
All third parties must comply with data laws, use security measures, and delete data when our agreements end.
5. Data Security
Technical Safeguards
Encryption in transit/at rest, secure auth, and regular audits protect your data.
Organizational Safeguards
Only authorized personnel with confidentiality obligations can access your information.
Data Retention
We keep data only as long as necessary, then delete or anonymize it when accounts are removed.
6. Your Rights and Choices
Access and Correction
You can access and update your data through account settings or by contacting us.
Data Deletion
You can request deletion of your personal information, subject to legal requirements.
Data Portability
Export your review data and account info in a machine-readable format.
Opt-Out Rights
You can opt out of analytics and marketing communications.
Platform Disconnection
Disconnect any third-party integration at any time to stop data collection.
8. International Data Transfers
Your information may be processed in countries outside your residence. We ensure safeguards are in place to protect your data wherever it is processed.
9. Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected such information, contact us immediately.
10. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of material changes by posting the new policy here and updating the “Last updated” date. Continued use of the service constitutes acceptance of the changes.
11. Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please contact us at oguzton@gmail.com. We will respond within a reasonable timeframe.